---
title: The Myth of User Rationality
description: "A written interview in Slide UX's For Humans' Sake series — why users don't live in a rational world, and why asking the right question matters more than hunting the answer."
publishDate: 2021-09-22
canonical: https://www.mandalivia.com/talks/slideux-myth-of-user-rationality/
---

A written interview in [For Humans' Sake](https://slideux.com/blog/the-myth-of-user-rationality-tabrez-syed), the interview series from the Austin UX agency Slide UX, conducted by cofounder Erin Young during the MightyCanary years. The through-line is that users don't live in a rational world — they work inside bureaucracies, regulations, and structures like REITs that veto the "rational" product move — so the job is asking the right question rather than racing to an answer.

Read the full interview at [slideux.com](https://slideux.com/blog/the-myth-of-user-rationality-tabrez-syed).