Spiceworks 4.0 with Tabrez Syed

A sit-down interview with the analyst firm RedMonk, published on their media channel in November 2010, walking through the Spiceworks 4.0 release. The framing question is the role itself: Tabrez Syed introduces his job as a mix of traditional product management and the newer practice of community management, and the conversation follows how those two halves shaped what shipped in 4.0.